{"id":12130,"date":"2023-12-07T12:01:57","date_gmt":"2023-12-07T15:01:57","guid":{"rendered":"https:\/\/epic.net.ar\/?page_id=12130"},"modified":"2026-03-25T10:04:44","modified_gmt":"2026-03-25T13:04:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/epic.net.ar\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.27.6&#8243; _module_preset=\u00bbdefault\u00bb background_color=\u00bbgcid-859f5a9a-a505-4398-8dd1-e47f290c832d\u00bb custom_margin=\u00bb-2px||0px||false|false\u00bb custom_padding=\u00bb0px||10px||false|false\u00bb bottom_divider_repeat=\u00bb1x\u00bb global_colors_info=\u00bb{%22gcid-7fe1fa0f-05c6-4fca-82df-a7ff60839990%22:%91%22background_color_gradient_stops%22%93,%22gcid-859f5a9a-a505-4398-8dd1-e47f290c832d%22:%91%22background_color_gradient_stops%22,%22background_color%22%93}\u00bb][et_pb_row custom_padding_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.27.6&#8243; 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custom_css_main_element=\u00bbdisplay: flex;||flex-direction: column;\u00bb border_radii_tablet=\u00bbon|20px|20px|20px|20px\u00bb border_radii_phone=\u00bbon|10px|10px|10px|10px\u00bb border_radii_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.22.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_code _builder_version=\u00bb4.23.1&#8243; _module_preset=\u00bbdefault\u00bb text_orientation=\u00bbleft\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h4><strong>Preguntas Frecuentes<\/strong><\/h4>\n<p><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"accordion accordion-flush\" id=\"accordionFlushExample\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"accordion-item\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<h2 class=\"accordion-header\" id=\"flush-headingOne\"><!-- [et_pb_line_break_holder] -->      <button<!-- [et_pb_line_break_holder] -->        class=\u00bbaccordion-button collapsed\u00bb<!-- [et_pb_line_break_holder] -->        type=\u00bbbutton\u00bb<!-- [et_pb_line_break_holder] -->        data-bs-toggle=\u00bbcollapse\u00bb<!-- [et_pb_line_break_holder] -->        data-bs-target=\u00bb#flush-collapseOne\u00bb<!-- [et_pb_line_break_holder] -->        aria-expanded=\u00bbfalse\u00bb<!-- [et_pb_line_break_holder] -->        aria-controls=\u00bbflush-collapseOne\u00bb<!-- [et_pb_line_break_holder] -->      ><!-- [et_pb_line_break_holder] -->        \u00bfC\u00f3mo comprar?<!-- [et_pb_line_break_holder] -->      <\/button><!-- [et_pb_line_break_holder] -->    <\/h2>\n<p><!-- [et_pb_line_break_holder] -->    <div<!-- [et_pb_line_break_holder] -->      id=\u00bbflush-collapseOne\u00bb<!-- [et_pb_line_break_holder] -->      class=\u00bbaccordion-collapse collapse\u00bb<!-- [et_pb_line_break_holder] -->      aria-labelledby=\u00bbflush-headingOne\u00bb<!-- [et_pb_line_break_holder] -->      data-bs-parent=\u00bb#accordionFlushExample\u00bb<!-- [et_pb_line_break_holder] -->    ><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"accordion-body\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<ul><!-- [et_pb_line_break_holder] -->          <\/p>\n<li><!-- [et_pb_line_break_holder] -->            Escriba el producto que desea buscar en la<!-- [et_pb_line_break_holder] -->            <strong>Barra de B\u00fasqueda<\/strong> o dir\u00edjase a<!-- [et_pb_line_break_holder] -->            <strong>Tienda<\/strong>.<!-- [et_pb_line_break_holder] -->          <\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li>Ingrese al producto que quiere comprar.<\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li>Haga clic en el bot\u00f3n <strong>Comprar Ahora<\/strong>.<\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li>Complete el formulario.<\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li><!-- [et_pb_line_break_holder] -->            Realice la transferencia por el valor del producto a la cuenta<!-- [et_pb_line_break_holder] -->            indicada desde su banco o monedero virtual y guarde o haga una<!-- [et_pb_line_break_holder] -->            captura de pantalla al <strong>Comprobante de Pago<\/strong>.<!-- [et_pb_line_break_holder] -->          <\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li>Cargue su comprobante en <strong>Epic<\/strong>.<\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li>Comun\u00edquese a nuestro <strong>WhatsApp<\/strong> para cerrar.<\/li>\n<p><!-- [et_pb_line_break_holder] -->        <\/ul>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"accordion-item\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<h2 class=\"accordion-header\" id=\"flush-headingTwo\"><!-- [et_pb_line_break_holder] -->      <button<!-- [et_pb_line_break_holder] -->        class=\u00bbaccordion-button collapsed\u00bb<!-- [et_pb_line_break_holder] -->        type=\u00bbbutton\u00bb<!-- [et_pb_line_break_holder] -->        data-bs-toggle=\u00bbcollapse\u00bb<!-- [et_pb_line_break_holder] -->        data-bs-target=\u00bb#flush-collapseTwo\u00bb<!-- [et_pb_line_break_holder] -->        aria-expanded=\u00bbfalse\u00bb<!-- [et_pb_line_break_holder] -->        aria-controls=\u00bbflush-collapseTwo\u00bb<!-- [et_pb_line_break_holder] -->      ><!-- [et_pb_line_break_holder] -->        \u00bfCu\u00e1les son los medios de pago?<!-- [et_pb_line_break_holder] -->      <\/button><!-- [et_pb_line_break_holder] -->    <\/h2>\n<p><!-- [et_pb_line_break_holder] -->    <div<!-- [et_pb_line_break_holder] -->      id=\u00bbflush-collapseTwo\u00bb<!-- [et_pb_line_break_holder] -->      class=\u00bbaccordion-collapse collapse\u00bb<!-- [et_pb_line_break_holder] -->      aria-labelledby=\u00bbflush-headingTwo\u00bb<!-- [et_pb_line_break_holder] -->      data-bs-parent=\u00bb#accordionFlushExample\u00bb<!-- [et_pb_line_break_holder] -->    ><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"accordion-body\"><!-- [et_pb_line_break_holder] -->        <\/p>\n<ul><!-- [et_pb_line_break_holder] -->          <\/p>\n<li>Pago al contado en sucursal.<\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li><!-- [et_pb_line_break_holder] -->            <strong>Transferencia bancaria a CBU<\/strong>: la cuenta ser\u00e1<!-- [et_pb_line_break_holder] -->            compartida con usted al momento de ordenar su pedido.<!-- [et_pb_line_break_holder] -->          <\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li><!-- [et_pb_line_break_holder] -->            <strong>Transferencia por Paypal<\/strong>: la cuenta ser\u00e1 compartida<!-- [et_pb_line_break_holder] -->            con usted al momento de ordenar su pedido.<!-- [et_pb_line_break_holder] -->          <\/li>\n<p><!-- [et_pb_line_break_holder] -->          <\/p>\n<li><!-- [et_pb_line_break_holder] -->            <strong>Tarjeta de cr\u00e9dito<\/strong>: al precio de lista del producto<!-- [et_pb_line_break_holder] -->            se sumar\u00e1n intereses seg\u00fan la cantidad de cuotas.<!-- [et_pb_line_break_holder] -->          <\/li>\n<p><!-- [et_pb_line_break_holder] -->        <\/ul>\n<p><!-- [et_pb_line_break_holder] -->      <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"accordion-item\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<h2 class=\"accordion-header\" id=\"flush-headingThree\"><!-- [et_pb_line_break_holder] -->      <button<!-- [et_pb_line_break_holder] -->        class=\u00bbaccordion-button collapsed\u00bb<!-- [et_pb_line_break_holder] -->        type=\u00bbbutton\u00bb<!-- [et_pb_line_break_holder] -->        data-bs-toggle=\u00bbcollapse\u00bb<!-- [et_pb_line_break_holder] -->        data-bs-target=\u00bb#flush-collapseThree\u00bb<!-- [et_pb_line_break_holder] -->        aria-expanded=\u00bbfalse\u00bb<!-- [et_pb_line_break_holder] -->        aria-controls=\u00bbflush-collapseThree\u00bb<!-- [et_pb_line_break_holder] -->      ><!-- [et_pb_line_break_holder] -->        \u00bfC\u00f3mo se efect\u00faa el env\u00edo en Argentina?<!-- [et_pb_line_break_holder] -->      <\/button><!-- [et_pb_line_break_holder] -->    <\/h2>\n<p><!-- [et_pb_line_break_holder] -->    <div<!-- [et_pb_line_break_holder] -->      id=\u00bbflush-collapseThree\u00bb<!-- [et_pb_line_break_holder] -->      class=\u00bbaccordion-collapse collapse\u00bb<!-- [et_pb_line_break_holder] -->      aria-labelledby=\u00bbflush-headingThree\u00bb<!-- [et_pb_line_break_holder] -->      data-bs-parent=\u00bb#accordionFlushExample\u00bb<!-- [et_pb_line_break_holder] -->    ><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"accordion-body\"><!-- [et_pb_line_break_holder] -->    <pee><!-- [et_pb_line_break_holder] -->        <strong>Retiro en Sucursal<\/strong>: sobre Av. Bruix 4677, C.A.B.A.; de<!-- [et_pb_line_break_holder] -->        lunes a viernes, de 8 a 12.30 hs. y de 14.30 a 18 hs.<!-- [et_pb_line_break_holder] -->      <!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->        <strong>Env\u00edo por expreso<\/strong>: a la terminal m\u00e1s cercana a cargo<!-- [et_pb_line_break_holder] -->        del comprador.<!-- [et_pb_line_break_holder] -->      <!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->        <strong>Env\u00edo por correo<\/strong>: env\u00edo por correo OCA al domicilio<!-- [et_pb_line_break_holder] -->        indicado por el comprador (el costo debe abonarse al recibir el<!-- [et_pb_line_break_holder] -->        paquete).<!-- [et_pb_line_break_holder] -->      <\/pee><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"accordion-item\"><!-- [et_pb_line_break_holder] -->    <\/p>\n<h2 class=\"accordion-header\" id=\"flush-headingFour\"><!-- [et_pb_line_break_holder] -->      <button<!-- [et_pb_line_break_holder] -->        class=\u00bbaccordion-button collapsed\u00bb<!-- [et_pb_line_break_holder] -->        type=\u00bbbutton\u00bb<!-- [et_pb_line_break_holder] -->        data-bs-toggle=\u00bbcollapse\u00bb<!-- [et_pb_line_break_holder] -->        data-bs-target=\u00bb#flush-collapseFour\u00bb<!-- [et_pb_line_break_holder] -->        aria-expanded=\u00bbfalse\u00bb<!-- [et_pb_line_break_holder] -->        aria-controls=\u00bbflush-collapseFour\u00bb<!-- [et_pb_line_break_holder] -->      ><!-- [et_pb_line_break_holder] -->        \u00bfC\u00f3mo comprar desde el exterior?<!-- [et_pb_line_break_holder] -->      <\/button><!-- [et_pb_line_break_holder] -->    <\/h2>\n<p><!-- [et_pb_line_break_holder] -->    <div<!-- [et_pb_line_break_holder] -->      id=\u00bbflush-collapseFour\u00bb<!-- [et_pb_line_break_holder] -->      class=\u00bbaccordion-collapse collapse\u00bb<!-- [et_pb_line_break_holder] -->      aria-labelledby=\u00bbflush-headingFour\u00bb<!-- [et_pb_line_break_holder] -->      data-bs-parent=\u00bb#accordionFlushExample\u00bb><!-- [et_pb_line_break_holder] -->      <\/p>\n<div class=\"accordion-body\"><!-- [et_pb_line_break_holder] -->      <pee><!-- [et_pb_line_break_holder] -->        Los env\u00edos al exterior se realizan mediante DHL a cargo del comprador y<!-- [et_pb_line_break_holder] -->        los pagos se realizan por <strong>PayPal<\/strong>. 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